[Resolved]  Airtel — Recharge not done successfully from airtel [protected]

Address:143001

2 recharges have been done consectively to the airtel number [protected] but money was not credited to the number as it was showing it is done.

Amount was 250 and 100 rs which is done on same day. 100rs recharge was done because 250 rs recharge was not done successfully. I am very disappointed about the services of airtel and they are day by day using such kind of frauds to customer to gain the profit and make fool of customer

I have complaint many times but airtel is denying for the request to refund the money.

Reference complaint numbers are pr[protected]
Pr[protected]

Please refund my money asap.
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Jun 4, 2021
Complaint marked as Resolved 
They have called the customer and refunded the amount.
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 11 July 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 19, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 11 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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