[Resolved] Airtel — Recharge not for full month | |||
I recharged my DTH on 22 March for one month but it was closed on 12 April 2016 while its due date should be 22 April. I want to complain this matter to you to please give me the information regarding this and I also take this issue to the airtel digital but it was un-listen. Please help me to get justice regarding this and also help me to redeem my amount or give me information. Was this information helpful? | |||
Aug 13, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 13, 2016 Airtel Customer Care's response Dear Mr. Kumar, This is with reference to your post dated 13 April 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 21, 2016 Airtel Customer Care's response Dear Mr. Kumar, This is with reference to your post dated 13 April 201 We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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