Airtel — recharge not reflected but amount debited from my bank account

Address:

East Godavari, Andhra Pradesh

Recharge was made, amount was debited from my bank account on 4-3-2018 at 14-30hrs. Following Message received from your end as “Payment Failed: Your recent transaction for Airtel Mobile Number: [protected], Amount- Rs. 199 and Txn ID[protected] has failed. Request to revert the debited amount of Rs. 199/- to my bank account.