[Resolved] Airtel — Recharge offer of not received

Durgeshkarki

from Kasganj, Uttar Pradesh

Address:

Nainital, Uttarakhand, 134103

Airtel offered me recharge to Rs148 and get 6GB 3G data but after recharge Of Rs 148 I received only 2GB 3G data now all customer care number show invalidate becoz I'm in Roaming ...when you can't sports us while Roaming than why offered data pack and other recharge pack...GReat importer compny... Sahi chutiya banaya ...Airtel walo ne
1. customercare no.UP west [protected] have not options for talk to with customer care officer
second no. [protected] is not in working condition...this no is only for make fooooolll to public ...waste time also ..121 and 198 while roming

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Jan 29, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 26 December 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Dec 29, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 26 December 2016

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.
Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd