Airtel — Recharge pack fraud

Airtel company presented that the prices are going to increase after November 26, so they revealed new recharge pack of 2498 with 365 days validity which will be activated after the completion of present pack validity. So I recharged with 2498, but my present pack was still 22days validity left. After recharge, 2498 got activated so I called customer care after waiting for 15-20minutes, they said that this pack will not be applicable for my number as my previous pack data was less. But this is all waste of our money and time. Any objections should be mentioned clearly. They told that it can be refunded back but can't extend the validity. It's all Airtel company words that validity can be extended. Now they are denying it