[Resolved] Airtel — Recharge reversal from app | |||||
I wanted to recharge for 60 rs only but accidentally clicked on 345 as i already have 399 plan activated on my number only 2 days back on 6th of may 2017 So there is no need for 345 plan as it is the same plan with less benefits with 399 i m getting benefits for 70 days while its only for 28 days with 345... Plz help me regarding this... Either transfer the benefits to my other number or refund in any way... Thanx Was this information helpful? | |||||
Jun 19, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 08, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 8 May 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 15, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 8 May 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
1 Comment | |||||
Comments
I have 1 gb of Internet but it's not connecting.please do favour
Reply
42%
Complaints
54506
Pending
0
Resolved
21959
View all 54506 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information