[Resolved] Airtel — Recharge successful but didn't get balance | |||
I am a prepaid airtel user from Delhi and my mobile no is [protected]. I got a message from airtel about the plan of Rs. - 89 /- for which they provide me 210 STD mins. I got that message several times and I had done that recharge and even got the talktime as well but on[protected] I recharged with same amount and I got the message about recharge has been done successfully but I did not get the talk time of 210 STD mins. when I talked to customer care they told me that they did not have any offer of Rs. - 89 /- and when I asked him to take a complain regarding that and to hand over the call to supervisor he cut the call. please help me I recharged with same amount on[protected] and I got that talk time as well and after that even I got message regarding that offer many time . I had recharged 4-5 times in past and I got the talktime but this time they didn't give me and took my money . Transaction ID[protected] recharge done on[protected] at 08:59 PM Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 24 June 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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