Airtel — recharge transaction failed amount not refunded

Address:

Krishna, Andhra Pradesh, 521201

On[protected] I recharged a airtel mobile number [protected] worth 100 rupees, from that number mobile airtel app, at last it is not recharged and amount detucted from account. The detucted amount was not refunded to account. So many times I called to airtel customer care but it is not responding, the customer care of airtel is soo worst than any other networks. In some times I am deciding to change my airtel portable to the other networks, but I love airtel and I am using this network from so many years.. So please check and refund the amount to account.