[Resolved] Airtel — Recharge unsuccessful but amount debited from account | |||||
I have recharged my mobile number [protected] through Airtel website for Rs.349 on 3rd July 2017 and received an SMS with Transaction reference[protected] . Bank transaction was also completed successfully but my mobile is not recharged although the amount has been debited from my bank account.I tried again and the second time it was successful.But the amount debited the first time is still not credited back. Kindly do the needful to credit back the amount regards Zainab Was this information helpful? | |||||
Aug 5, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 04, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 4 July 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Airtel — AIRTEL BEHIND BANKING FRAUDS ( AIRTEL CAUSED 1.97 lakhs fraud)
Blog Post : AIRTEL BEHIND BANKING FRAUDS ( AIRTEL CAUSED 1.97 by khurana76 - MouthShut.com http://www.mouthshut.com/blog/bdicqplsrn/AIRTELBEHIND-BANKING-FRAUDSAIRTEL-CAUSE...⇄