Airtel — recharge unsuccessful from airtel

Address:201301
Website:www.airtel.in/payment/start

Hi, i have done online transaction on this site https://www.airtel.in/prepaid-recharge. after taking otp from mobile transaction got unsuccessful. Balance of rs. 249 has deducted from phone. I couldn't get any transaction id. I received a text that thank you for using debit card... For rs. 249.00 in gurgaon at bharti airtel limited on[protected]: 15:38:53.

Please help me for taking my money back. I really disappointed with the service of airtel. I am using airtel since a log time but now i am fed up with airtel.
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