Airtel — recharged amount is not yet reflected with my mobile number since it has been 2 days

Hello,

I am writing here to you get aware with my concern about airtel. The day before yesterday (15/4/2019) i have recharged my mobile number with rupees 598 i. E combo pack. I have started reaching airtel the day itself, but still the solution is pending and no proper response from their side. I have tried reaching via call cutomer and also writing email to support team.in this pandemic situation i can't connect with my home and friends as i am working away from native. Usually i will call my family daily. But last two days can't able to contact my family due to my old plan expired and they repeatedly suggesting me to recharge through ivr, its ridiculous and furious.

Please help me to get my amount back asap.

Regards,
Dinesh