Airtel — recharged for rs 349 unlimited calls + 1gb daily but was not provided the same

Address:

Hyderabad, Andhra Pradesh, 500039

I had recharged for my wife with airtel no [protected] using airtel app with order id 99506083 for rs 349 plan which was showing as unlimited local + std + 1gb daily for 28 days.
After recharge successfull my wife has enabled internet to her surprise with in an hour complete 349 is vanished.

They had recharged amount but not the pack they had promised in the airtel app.

I had already moved to jio just that my wife do not have volte phone we were holding back. Never ever trust airtel, big cheater. 121 customer care is # they never connect to customer care personnel. They do not respond to complaints end through email.