[Resolved] Airtel — Recharged for talktime but given data balance

padi vishwanath

Address:	Hyderabad, Andhra Pradesh, 500072
Website:	What is the website you're complaining about?

I recharge on airtel money app
they given best offers on my number
I chose talktime on 67 but they give 100 mb data balance
when I called customer support he saying that is my fault not app
now what I do
I have screen shot img on best offers

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Mar 22, 2016

Complaint marked as Resolved

my mobile number 7416657005 can I get my amount in airtel money app or give recharge amount what should I do now my email address is [email protected]

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 21 March 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Verified Support

Mar 23, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 21 March 2016.

Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.

Regards,

Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com.

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd