Airtel — Recharged successfully. IVR not showing and shamelessly they blame it on us.

Complaint against
Airtel
Mumbai

Mobile#
[protected]

We got the following message from you Airtel, which is not understood at all.

नमस्ते, आपका रीचार्ज अभी पूरा नहीं हुआ है । अपने एयरटेल मोबाइल पर बिना किसी रुकावट के अनुभव का आनंद लेने के लिए, कृपया अपना रीचार्ज पूरा करें। अभी यहां क्लिक करें phon.pe/airtelpp

We have recharged for Rs 300 for 50 GB data and you have sent instant message confirming the recharge had been done successfully but still your IVR recorded message does not show the data balance.
This is a severe negligence on your part and instead of rectifying your deficiency and negligence you are blabing us that the concerned recharge had not been done successfully.

RK Agrawal
[protected]