[Resolved]  Airtel — recharged twice but benefit received only once for airtel #[protected]

Firstly, note that i have complained regarding the same with the service request number cabnr[protected] which went unanswered and got marked as closed without my knowledge.

For my airtel number [protected], i have recharged rs. 199 twice whereas the benefit is received only once.
Here are the transaction details:

First recharge details:

Recharge amount: rs. 199
Transaction id: [protected]
Date of transaction: 14 dec 2018 12:46 a. M.
Status of recharge: successful

Second recharge details:

Recharge amount: rs. 199
Transaction id:[protected]
Date of transaction: 14 dec 2018 01:41 a. M.
Status of recharge: successful

Note that i have received the benefit of only one of the above two recharges. Either initiate a refund of rs. 199 or provide me with the benefit of the other recharge too.

For your convenience, i have attached the necessary screenshots.
Thank you,

Soumyajit