[Resolved]  Airtel — recharging for free-national roaming plan issue

Address:Chennai, Tamil Nadu

In airtel.in site, for recharging prepaid airtel number [protected]- for free-national roaming plan. I have selected National/International roam plan as i need national roaming plan, in this i have recharged 508. After calling to customercare, came to know that it is international plan. As there is no specific radio button to national roaming plan, i have selected national and international roaming plan. Even after selecting the amount, they are not specifying, whether this recharge amount for national or international. Could you pls help me to get the amount revarsal or change to national roming -free plan. I have raised concern with airtel team, but not resolved yet, can you pls hellp us to get the justice.
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Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Dear Prakash,

This is with reference to your post dated 08 November 2014.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@in.airtel.com


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Still i didnt get any suPPort from the airtel.

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