[Resolved] Airtel — Reclaim bill money paid to wrong airtel number | |||
I use 2 sims of airtel, i have made payment of 2300 to the second sim instead of the first one. I have raised a ticket by calling 121 on 26th april, but till now i have not received my money back. Some times they say they have sent me a cheque, but i have not received any. This is very unsatisfactory and poor service ever from airtel to their loyal customer like me from years. You are not able to pay me back my money which came to you incorrectly. I am thinking of porting my number to some other network and not recommend airtel to anyone going forward. I need a resolution for this asap and get back my money. Was this information helpful? | |||
Jul 10, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 06, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 31 May 2017. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 09, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 31 May 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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