Airtel — Refund amount- 3540/- Broadband connection Advance rental Payment

Vineet Vibhakar

May 27, 2022

Address:

Bangalore

Hi,

I have requested for a new Xtream Fibre broadband connection 200mbps plan 999/- on 29th April 2022 for which i have paid 3 months ARP. But as i understood I was being cheated by providing the DSL Copper connection with a poor speed of 40mbps. Due to which I had to face poor broadband connectivity and other unfavourable circumstances.

I requested to withdraw the connection on 6th May onwards and and refund of 3 months of Rs 3540 which has still not been resolved till date . I have been continuously chasing on customer care and escalation team is just taking this as an added advantage.

Fiber: [protected]_dsl

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Airtel customer support has been notified about the posted complaint.

Jul 16, 2022

Updated by Vineet Vibhakar Hi,

Airtel has still not refunded the amount to me from past 2 months. Continuously following up with airtel on this but no response and refund not done till date

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Comments

Vineet Vibhakar

May 29, 2022

Airtel has deducted additional amount to my account for this. I have stopped using the services from 6th May onwards but i am charged for complete May month. Please send a legal notice to airtel for this fraudulent business practice and customer harrassment.