[Resolved]  Airtel — Refund amount for Airtel boardband

Address:Chennai, Tamil Nadu

Hi airtel team,

I have paid rs 1000 for getting of new broadband connection.. After one week, i got message your area is not feasable for broadband connection. I have applied for refund of amount through onlinerefund airtel website.. Till now i did not get any reaponse from any one. This is the worst response i have nt seen till now. Earlier, i had opinion on aitel about their customer service. I am hoping that you will help to me on the refund.
Caf no Tnp876471
Refund ref no: AOR554912
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Mar 9, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Feb 06, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 6 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Mar 26, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 06 Feb. 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

I'm not able to send and receive the messages from my airtel number ... plz share the message centre number too nd resolve plzzz...my number is[protected]...plzzz resolve asap...as iam a very old user nd this issue iam facing for the 1st tine

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