Show menu
Close
FAQ FAQ Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Airtel — Refund amount of failed recharge.

I have recharged on my mobile number - ([protected]) of rs 599. Money was deducted from my account, but from airtel i got message about

"we are experiencing technical issue at our end. We will refund or recharge with your selected denomination in next 2 hours. Regret the inconvenience."

Now two days have been completed, but still i didn't received any recharge amount or there is any recharge active on my mobile now
Airtel customer care not giving me any response regarding to that.

I have tried a lot on their official mail id called on 121 and 198 but they are just ignoring me and passing my valuable time.

This is the worst experience i ever experience in my life.

This is my request to airtel after two recharge of 599 still i am unable to get the service of airtel.

Please airtel look into this and try to resolve my problem as soon as possible. Try to make refund whole money in to my account. The account where i have transferred recharge payment.

This is really annoying for customers like me

For more details please contact me on my mobile number - [protected] and email id - [protected]@gmail.com.
ADVERTISEMENT
Complaint marked as Resolved Oct 2, 2020
Problems have been resolved

Complaint Status


[Sep 30, 2020] Airtel customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

I have recharged on my mobile number - [protected] of rs 248. Money was deducted from my account, but from airtel i got message about

"we are experiencing technical issue at our end. We will refund or recharge with your selected denomination in next 2 hours. Regret the inconvenience."

Now 9 hours have been completed, but still i didn't received any recharge amount or there is any recharge active on my mobile now
Airtel customer care not giving me any response regarding to that.
For more details, email- [protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Customer satisfaction rating
    47%
    Complaints
    43774
    Pending
    0
    Resolved
    19593
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    ADVERTISEMENT