Airtel — refund for dth new connection - not installed after so many escalations

Address:

Hyderabad, Telangana

Hi,
I have paid 1775 rs for new connection of DTH in online. i did not get any communication message, call and mail from airtel. When i called to customer care they are not providing proper details. After 4 days also there is no progress. Finally i have asked refund the amount but that customer care employees said they dont have that option. I dont have patients to speak with airtel customer care.