[Resolved]  Airtel — Refund for not installing broadband connection

Address:600042

Dear sir/mam

My fixedline no [protected]
Name m divya
Mob no [protected]

Its been a more than two months since the broadband connection activated but still i didn't get installation of my broadband connection from airtel.
Airtel technical team told me that we can not provide service to your locality.

Then how can airtel generate bill without providing connection to my home?

So many calls made to customer care team to refund the amount inr 1000 which i paid while initial process and complaint lodged in 121 many times, nothing seems to be turned up.

Kindly help me in this.

is this way treating a customer?

i request you to deactivate my connection and refund the inr 1000 which i paid for this connection.

note
complaint no[protected]
complaint no[protected]
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Dec 17, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 7 November 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Complaint comments 

Comments

I have lost my airtel sim number[protected]. I want to deactivate my number
Hi,

There is a major issue with Signal at my place (Khadakpada, Kalyan W). Due to said problem, we are not able to receive some call and it becomes worst when there is an emergency and we are not connected.

Requesting you to do the needful.
Today i recharged of 297 rs on my prepaid no. -[protected]. There is an offer o[censored]nlimited local+ std calls+ 2gb 3g for 28 days but i didn't get these benefits . I only got 28000 sec.
As per the request on 29th oct 2016 (reference id :[protected] related to Remote control issue.
Rude behavior, Unsatisfactory Customer Support
As i have provided the all details while registering the complaint on 29th oct 2016.{Alternate contact number, Address}
I have taken a new sim of airtel my new airtel sim no. is [protected] is not activated please activate my alternate no. is [protected]

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