[Resolved]  Airtel — Refund for Postpaid Bill Payment

Address:New Delhi, Delhi, 110019
Website:www.airtel.in

When I recharged my airtel postpaid no.[protected] of Rs 800 on Friday[protected] between 11AM to 12AM, my money was deducted from my bank but transaction failed .

Then I recharged from another Bank ATM card and it was successful .

Totally I initiated 4 transaction, out of which 3 was unsuccessful and 1 successful .

I am attaching photos of the transaction ID and photo of that transaction which was unsuccessful but money was deducted from the bank.

Please refund my money !

Total money debited 800 + 800 =rs 1600
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Mar 5, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 7 January 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Complaint comments 

Comments

I paid my Airtel postpaid bill from g pay on 13th dec..this is the phone no-[protected] ..and after paying the intermediary ..transaction got failed..but the amount of 4 599.64 been deducted from my account..this is the upi transaction id[protected]..i also raised dispute through the app with Bharat bill pay on 16th Dec..but still no response ..i need help with the refund plz

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