I have a airtel phone number for which I made recharge of Rs. 3359 for a year. The recharge was made on 8th December 2022. The sim got deactivated on 16th December 2022.
I went to nearby airtel store(FC road, Pune). The sim was purchased by my father- who expired last year due to covid. My younger brother was using this number. We were not aware of this till sim got deactivated. The airtel store people informed us your number belongs to "Mumbai circle". Visit your home location and they will give you your money back with transfer of sim ownership.
I made a visit to Mumbai airtel store for the change, they informed me that they can only give me Rs. 600 discount if I am ready to convert the prepaid to postpaid.
Getting the number started was urget as it is associated with many bank accounts, Adhar cards, study groups. I took the deal for the time being and I have been following up with them for my remaining refund of RS. 2759.
They have refused the give me my money point blank. I have even informed them that I have lost my parents and I am taking care of my parents education. This is costing me a lot. Still they are not ready to return my remaining amount
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