Airtel — refund not received after recharge failure even after two weeks

Janardhan Juttiga

from Hyderabad, Telangana

Address:

Hyderabad, Telangana, 500049

Recharge transaction was failed for mobile [protected] on 18th november, 2019. Rs 399 was deducted from my bank account. But the recharge transaction was failed. We have registered complaint with airtel customer care on the same day (Complaint number conrc[protected]). But the amount is not yet refunded even after two weeks. There was no proper response from the airtel customer care.

Complaint number: conrc[protected]

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Airtel customer support has been notified about the posted complaint.

Dec 01, 2019

Updated by Janardhan Juttiga We tried to reach the airtel customer care several times. But there is very bad response from customer care. I don't know why you need two weeks time to refund amount for a failed transaction. This is really frustrating. It happened to us several times.

Dec 30, 2019

Updated by Janardhan Juttiga No response from AirTel so far. They have not refunded my money.