[Resolved] Airtel — Refund of airtel broadband booking amount not received even after almost a year | |||
I had booked for an airtel broadband connection on 2nd july 2016 and paid rs.1800 online through net banking on 2nd july 2016. However due to certain circumstances i had to cancel the booking and was told that i would get the refund in 7 working days. Even after repeated calls and emails to the customer care, i haven't got the refund still for the booking amount of rs.1800. The booking reference number was ontmbanga33519304 and the account Number is [protected]. Amount of rs. 1800 was paid through hdfc net banking with transaction reference number [protected]. Was this information helpful? | |||
Jul 21, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 16, 2017 Airtel Customer Care's response Dear Ajay, This is with reference to your post, dated 15 June 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 20, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 15 June 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 30, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 15 July 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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