[Resolved] Airtel — refund of airtel broadband fibernet connection | |
This is to bring into your notice that i have applied for airtel fibernet connection on 12th of july, 2020 in gorakhpur, uttar pradesh. After waiting for a week, i called mr amit sahu ([protected]) who is the area manager told me it will be delayed and connection will be done till the 15th of august. As a working professional, i needed a fibernet connection on an immediate basis, therefore i requested them to refund my amount back into my bank account. It's been more than 20 days still i haven't receive my refund amount and they are again asking me to wait for another 8 days. Is this the way, customer should be treated? Firstly, you are not providing us with the fibernet service at the earliest and secondly when we try to opt-out and ask for refund they ask us to for more 20 days to wait. Kindly look into the matter as i want my money back asap. Please refer to the attachment for your reference. Caf number: [removed] Phone number: [removed] Was this information helpful? | |
Aug 8, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |
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