[Resolved] Airtel — Refund of amount paid for new broadband connection | |||
I had paid Rs.500 online on June 26, 2017 for my new broadband connection . It has been a week now. I haven't received any response from your end. If I contact customer care via 121, they always say not able to view my profile. Its so frustrating to contact everyday and you people do not provide any response to me. I am fed with this. I do not want a connection from Airtel. I just want my money back. Was this information helpful? | |||
Sep 3, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 09, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 4 July 2017 . We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 30, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 4 July 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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