Airtel — refund of excess payment from my postpaid bill.

Address:Madurai, Tamil Nadu

Hi,

I am using airtel postpaid sim and i have made excess payment of Rs.12000 on 29th Dec 2017. So I raised the request to refund the excess payment and still now I didnt get the clear status of that request and whenever i called to customer care, they are asking me to give 2 working days to process the request. But days are passed and am not getting any clarification. Kindly do the needful as soon as possible.

Thanks
Muthu Krishnan
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Airtel customer support has been notified about the posted complaint.
Feb 12, 2018
Updated by ragu krish
Many of the airtel team member said like the refund will be credited within 14 working days. But still now I am in position where I was started and I am paying the interest for that Rs.12000.

May I have the guaranteed date for the Rs.10000 to refund?
Complaint comments 

Comments

Many of the airtel team member said like the refund will be credited within 14 working days. But still now I am in position where I was started and I am paying the interest for that Rs.12000.

May I have the guaranteed date for the Rs.10000 to refund?

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