Airtel — refund of money due to online failed transaction

Website:www.airtel.in

Subject: refund of money due to online fail transaction
I have done an online payment for airtel recharge from airtel website on 04/07/2017.
An amount of rs200/- has been deducted and transaction was unsuccessful.
The transaction as per airtel website is as follow.
Transaction reference[protected].
Your payment for rs 200 on 04 july 2017 sorry the recharge was unsuccessful.
I am loading a screen shot for your ready referene.
Kindly refund rs 200/- at the earliest.
Thanking you.
Email address: [protected]@hotmail.com
Mobile no [protected] for whom recharge was failed
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. I lost my mobile along with sim card no- [protected] yesterday therefore i want to request the airtel team to kindly block the sim card .
thanking you,

Dhananjay Singh
Airtel Customer Care's response, Jul 23, 2017
Verified Support
Dear Customer,

This is with reference to your post dated 18 July 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
I do a recharge of 548 for for 56 days validity but it expire within 28 days my no. [protected]
Airtel Customer Care's response, Jul 27, 2017
Verified Support
Dear Bhupsa,

This is with reference to your post, dated 18 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtelpresence@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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