[Resolved] Airtel — Refund of recharge amount

vilan

from Kolkata, West Bengal

Address:

812001

I made a recharge of INR RS 152 on December 31st, 2016 around 1500 hrs with Airtel app. The transaction reference id is[protected]. I had received a message from the company that my transaction was unsuccessful. The concerned mobile number is [protected]. I even complaint to the customer care but they said my amount would be refunded in account within 72 hours but it's been more than that.Look forward to this matter and return my amount.

Was this information helpful?

No (0)

Yes (0)

May 11, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 January 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Jan 04, 2017

Updated by vilan Dear Sir,
I have not yet received any resolution details from your side. Do check your system and then comment.

Jan 09, 2017

Updated by vilan Hats off man.. you very well know the tricks to take your hands off from the problems. Did not expect this from Airtel company

Related Airtel reviews

View all 54508 Airtel Reviews

Comments

EAM

from Mumbai, Maharashtra

Airtel is all about harassing its customers. I too am suffering from one such causes. Worst network. Above all they don't even care about its customers, zero accountability