[Resolved] Airtel — Refund of security deposit for postpaid connection | |
I srikanth varma p terminated my postpaid connection for my number [protected] with account no - [protected] i paid a security deposit of 300 rupess representative at airtel office at manjera mall kphb told the amount will be refunded back to u after disconnected of service or porting number to prepaid by calling when i went to manjera mall about security deposit is not deducted the told to call care executive to get refund, hen i call care executive they are saying it's activation of fee what the hell do u think ur doing i should not have paid of the final bill, airtel is scam company ready to loot people, first u call it security deposit and then u tell it's activation fee, i want refund of security deposit fee Was this information helpful? | |
Jun 28, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 21, 2017 Airtel Customer Care's response Dear Mr. Varma, This is with reference to your post, dated 21 May 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 28, 2017 Airtel Customer Care's response Dear Mr. Varma, This is with reference to your post dated 21 May 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |
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