[Resolved]  Airtel — Refund of security deposit for postpaid connection

I srikanth varma p terminated my postpaid connection for my number [protected] with account no - [protected] i paid a security deposit of 300 rupess representative at airtel office at manjera mall kphb told the amount will be refunded back to u after disconnected of service or porting number to prepaid by calling when i went to manjera mall about security deposit is not deducted the told to call care executive to get refund, hen i call care executive they are saying it's activation of fee what the hell do u think ur doing i should not have paid of the final bill, airtel is scam company ready to loot people, first u call it security deposit and then u tell it's activation fee, i want refund of security deposit fee
Was this information helpful?
No (0)
Yes (0)
Jun 28, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
May 21, 2017
Airtel Customer Care's response
Dear Mr. Varma,

This is with reference to your post, dated 21 May 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
May 28, 2017
Airtel Customer Care's response
Dear Mr. Varma,

This is with reference to your post dated 21 May 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54506
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information