Airtel — Refund request - not paid from september and still processing

Address:	Coimbatore, Tamil Nadu, 641001
Website:	www.aitel.in

Reg: refund request, because they can't process new connection at my place. December, 7 - 2015 mail from: appellate. [protected]@in. Airtel.com to: jk. [protected]@gmail.com dear j prabhu vidhyagar, greetings from airtel! This is in reference to your email regarding refund of your airtel account number [protected]. Please be apprised that we have already registered your request and the reference number is 62277868. We assure you that the issue would be resolved by 10:30 am on 30-dec-2015. For further queries, please email. I will be delighted to assist you. Customer touch points: level 1: customer care: [protected]@in. Airtel.com and 121/198, working hours - 24/7. Level 2: nodal team: nodal. [protected]@in. Airtel.com and[protected], working hours: 9:30 to 6:30, monday to friday. Level 3: appellate authority: appellate. [protected]@in. Airtel.com and[protected], working hours: 9:30 to 6:30, monday to friday. Please visit our website www. airtel.in for a range of products and services. Best regards mohan n s _ date: 30/12/2015 mail to: appellate. [protected]@in. Airtel.com from: jk. [protected]@gmail.com hello support, as per request for refund, support team finalized refund will be clear on december 30, 10:30 am, but still i didn't get a cheque. What shall i do now. _ mail from: appellate. [protected]@in. Airtel.com to: jk. [protected]@gmail.com dear j prabhu vidhyagar, greetings from airtel! This is in reference to your email dated 30-dec-2015, regarding refund of your airtel fixed line number [protected]. Please accept our sincere apologies for the inconvenience you have faced due to refund issue. We value the relationship built with you and trust that one unfortunate incident will not come in the way of this association. We would like to inform you that the complaint registered has been re-opened and the reference number is 62277868. This issue will be resolved at the earliest. For further queries please do mail on customer touch points: level 1: customer care: [protected]@in. Airtel.com and 121/198, working hours - 24/7. Level 2: nodal team: nodal. [protected]@in. Airtel.com and [protected], working hours:9:30 to 6:30, monday to friday. Level 3: appellate authority: appellate. [protected]@in. Airtel.com and [protected], working hours: 9:30 to 6:30, monday to friday. Please visit our website www. airtel.in for a range of products and services. Regards, kishore kumar k bharti airtel limited _ after this there is no reply from the airtel support team, where should i got. Excellent service. I need a proper reply and refund of my payment.