[Resolved] Airtel — Refusal to block imei no | |
These guys are supposed to be there to help the customers and for our satisfaction but instead this is what we get. There are plenty of online reliable sources which say that the network operator is the one who blocks the imei no not the phone manufacturer but then these customer care executives give me this well rehaersed answer again and again that it is not in thier power. Im done with airtel now. Worst Service provider in the country. Was this information helpful? | |
Jan 16, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Nov 26, 2016 Airtel Customer Care's response Dear Mr. Uppal, This is with reference to your post dated 26 November 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Dec 03, 2016 Airtel Customer Care's response Dear Mr. Uppal, This is with reference to your post dated 26 November 2016. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |
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