Airtel — Refusal to provide receipt for new prepaid SIM and recharge | |||||
I was refused receipt for purchase of a new pre-paid 4G sim and recharge for rs 655 at the Airtel Store in Bangalore. The address of the store is as below: 153, JKB Complex, Kammanahalli Main Road, Near-Geddalahalli Bus Stop, Kammanahalli, Bengaluru, Karnataka 560084, India Phone:+[protected] I was also forced to do the first recharge at the same store, they refused to provide me a new SIM without purchasing a recharge. I have also raised a complaint with the Nodal officer at Airtel, however no action has been taken against the complaint. Request a strong action against the company and the concerned person since this is completely unethical practice. Was this information helpful? | |||||
2 Comments | |||||
Comments
Dear Mr. Singhania,
This is with reference to your post dated 18 Sep 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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This is with reference to your post dated 18 Sep 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 18 Sep 2015.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd