Airtel — regarding airtel postpaid closed connection - [protected]

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,
This is regrading airtel postpaid no [protected], i used it in the past however got it closed after making final payment of
Rs 478 on 2 feb 2018. Though the number was not in use since around november-december, 2017. However, as per my discussion on phone with the executive he suggested me to make the above mentioned payment and then he will close this connection.

Now, after so many months i have started receiving calls regarding the due bill of this number. And the executives are saying that we did not close this number hence you have to pay this bill.

My question to airtel - why didn’t you close this and how can you generate a bill for a closed number, go and check your records to see when was the last time this number was in use.

Please make sure you close this out and why should i pay for a closed connection.