[Resolved] Airtel — Regarding benefit not received of my advance rental plan

aamitendulkar

from Gurgaon, Haryana

Address:

New Delhi, Delhi

sir, myself amit agarwal...mobile no.[protected]...i have been using this no. for very long and i m in ur premium customer category...i was having advance rental plan of 998/- on this very no...so i used to get the refund of 298/- every month on my bill...but i have not received this benefit in my june and july billing...their also some extra charges of 140/- approx for some kind of t.v usage in my july billing which i haven't used at all...kindly see to it and hope i will get my refund back in my next billing...and even if their is any change in my billing plan than i have not been informed about that...hope for ur co operation... thanx... amit agarwal alt. no.[protected]

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Aug 14, 2020

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Agarwal,

This is with reference to your post dated 07 August 2014.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
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