[Resolved] Airtel — Regarding complain of my balance deduction | |||
Dear Sir, My no. is [protected]. i am having some issue regarding balance deduction. I had recharged my no. with 70 rupees on (07/02/2015), but after recharging balance, it reduced to zero then again i recharged with 10 rupees and again 70 rupees and my balance reduced to 20 rupees at last. I have already talk 3 -4 times to airtel customer care and senior officer also.But they are telling me again and again that you used Internet. But i only used whatsapp and for that i already having whatsapp pack of 41 rupees. I downloaded one or two images from whatsapp but balance deducted almost 130 rupees till now. How it can be possible.?? Seriously i am not satisfy with your service. Kindly return my balance otherwise i will post comment on facebook or other social sites. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 09 Feb. 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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