[Resolved]  Airtel — Regarding conversion my airtel postpaid number [protected] to prepaid

Address:Krishna, Andhra Pradesh, 520004

I have already submitted the documents for conversion of my airtel number [protected] to prepaid on 2-8-2016 and on 9-8-2016 it got disconnected from postpaid but not activated in prepaid when i call to the store number [protected] they just tell that we will put a mail and we will tell you. Already one week before i gave the documents and paid the bill. I request you to kindly look into the matter and resolve the issue asap

Mobile [protected]
Relationship number [protected]
E mail id [protected]@india.Com
Alternate number [protected]
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Sep 17, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 9 August 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Complaint comments 

Comments

Am unable to receive or send sms from my mobile number from 24.07.16. Unable to contact customer care executive.

my mobile no:[protected]

No response from airtel.

I complained throw airtel website also but there is no response.

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