[Resolved] Airtel — Regarding disconnection request | |||
I had given a disconnection request on June 17th 2017 (Req no:[protected], but my airtel connection was not disconnected. Instead i was charged INR 1, 124.00 which i have paid. I have now raised another request (Req No:[protected]. I need this connection disconnected along with the refund of INR 1, 124.00. My Airtel account no: [protected] From the time i had given the disconnection request, 3 representatives from Airtel called asking me not to disconnect and every time i asked them to go ahead with the disconnection process Was this information helpful? | |||
Aug 20, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 15, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 09 July 2017. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 19, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 09 July 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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