[Resolved] Airtel — Regarding fail to refund failed internet recharges

Shagun Thakur

from Kulgam, Jammu and Kashmir

Address:	New Delhi, Delhi
Website:	Airtel.in

Dear sir/madam,
This is to bring to your notice that it's been two months and i still haven't received my refund of failed internet recharges which your company ensures to refund back in 7-10 working days. I called on 121 for like 5-6 times but all in vain. They just registered the complaint but nothing happened. The amount to be refunded is easily 1000rs including today that is 27th june 2017 as i still had to face a failed recharge of 179rs. Kindly acknowledge this complaint asap or else i would have to go to consumer court or else i will change the number.

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Jul 29, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 27 June 2017 .

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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