[Resolved] Airtel — Regarding fraud policy

Omesh Birajdar

from Mumbai, Maharashtra

Address:	Pune, Maharashtra, 411013
Website:	www.airtel.in

Dear Sir,

I had registered a complaint regarding poor network issue (request no. 68566804/6857615) to airtel customer care. then there executive have just contacted me regarding mentioned issue and send me a message about that and said your problem has been resolved and said my handset has a defect without no any person coming at site. Before choosing there network there executive called me and give an assurance about best network. But this is a fraud and have completed what they promised.

Please solve this problem at an earliest.

Thanks & Regards,
Birajdar Omesh
[protected]
Hadapsar, Pune 411013

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Aug 13, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2016

Airtel Customer Care's response Dear Mr. Birajdar,

This is with reference to your post, dated 04 April 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Apr 26, 2016

Airtel Customer Care's response Dear Mr. Birajdar,

This is with reference to your post, dated 04 April 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd