[Resolved] Airtel — Regarding international recharge on mobile. No. [protected] | |||
I made a recharge (international) of Rs. 4999/- on airtel mobile no. [protected] on 3rd of march in which they promised me and i also received message that they will give 400 mts to india calling, free incoming, 3 gb data and 100 sms/day but to my surprise when i start using this service they deducted balance of Rs. 1100/- I complained to airtel via mail reff no. of complaint is 43521328 but despite of there asurance nothing was done . I suffered a lot mental and business loss in overseas country where i cant do anything . please help me out as i am still in canada and because of airtel mobile i am suffering a lot. Was this information helpful? | |||
May 25, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 08, 2017 Airtel Customer Care's response Dear Mundh, This is with reference to your post, dated 8 April 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 17, 2017 Airtel Customer Care's response Dear Mundh, This is with reference to your post dated 08 April 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response; we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 24, 2017 Airtel Customer Care's response Dear Mundh, This is with reference to your post dated 8 April 2017. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
Add a Comment | |||
42%
Complaints
54504
Pending
0
Resolved
21959
View all 54504 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment