[Resolved]  Airtel — Regarding irresponsibility in providing proper card to customer

Address:Mumbai City, Maharashtra

Dear sir, m not happy with the service of Airtel first i got a call from number [protected] regarding number portability i agreed a to do number portability from loop prepaid to Airtel postpaid i submitted my documents to the collection boy and he given me the sim card after 10 days i received a call and mesge that your card has been activated whn i pmyut e card in mobile it showed no service later i enquired to customer care he told me your card is active but documents not received later i called to dsa she is telling that you have been given a wrong simcard with wrong sim number in another sim later i got to know they have given me wrong sim, i called to dsa ss telling like you go to gallery and tellyou miaced your simcardwhen idone the same they asked me for NOC from police later i told all problem what hapen to the manager of Airtel gallery sourabh chavan in thane west later he did not also support me anything i am raising this complain that its affectingyour company image and your customers please i request you to help me regarding the same orelse i will have to move to consumer court regarding the same.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr. Gadilohar,

This is with reference to your post dated 17 November 2014.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information