[Resolved] Airtel — Regarding irresponsibility in providing proper card to customer | |||
Dear sir, m not happy with the service of Airtel first i got a call from number [protected] regarding number portability i agreed a to do number portability from loop prepaid to Airtel postpaid i submitted my documents to the collection boy and he given me the sim card after 10 days i received a call and mesge that your card has been activated whn i pmyut e card in mobile it showed no service later i enquired to customer care he told me your card is active but documents not received later i called to dsa she is telling that you have been given a wrong simcard with wrong sim number in another sim later i got to know they have given me wrong sim, i called to dsa ss telling like you go to gallery and tellyou miaced your simcardwhen idone the same they asked me for NOC from police later i told all problem what hapen to the manager of Airtel gallery sourabh chavan in thane west later he did not also support me anything i am raising this complain that its affectingyour company image and your customers please i request you to help me regarding the same orelse i will have to move to consumer court regarding the same. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 17 November 2014.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
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