Airtel — Regarding MNP Rejected | |||
I am using my aitel number([protected]) from 10th April 2015. In the above period. It was Airtel prepaid from 10th April 2015 to 17th May 2015. and Aitel Postpaid from 18th May 2015 till date. Today (31 July 2015), I raised a request for porting this number and Airtel rejected it saying I hae to complete 90 days in Airtel Postpaid. As per the TRAI rules, I have to be under same operator for minimum 90 days(There is no mention about it should prepaid or Postpaid). So As per TRAI rules, I am eligible for this porting as I was under Airtel since 10th April 2015. Was this information helpful? | |||
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Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 31 July 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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