Airtel — regarding mpin reset - [protected]

Dear sir/madam,

I am writing this post requesting to you please reset mpin and send me, as my airtel payment account has been blocked. I even don't remember the setting up the mpin. I even tried calling up customer care (400) but even then i had to enter mpin again which could not resolve the problem and it was an automated call which was useless.

I have sent a mail at [protected]@airtelbank.com 8 days before posting it here but there is no damn response yet. This is such an irresponsible behaviour towards your customer.
For any clarification or further details to follow up the issue, get back to me on this number-[protected].
I hope at least you to get back to me as soon as possible and resolve this issue.

Thank you,

Jitendra,
[protected].