[Resolved] Airtel — Regarding my SIM activation which is pending since 40 days from prepaid to postpaid. | |||||
Hi There, This is Tanneru Venkata Sai Rishi, I have applied for prepaid to postpaid connection from airtel in the same circle itself. it has been 40 days since i have submitted my application, my network from the prepaid sim has been removed and there is no network on my postpaid sim since then it has been a "Month" since I am experiencing "NO NETWORK" on my sim. please reach the concerned department and resolve the issue as soon as possible. I am already vexed and cannot send any more emails, i have already contacted your customer care centre several times in this month and there is literally no response from your end. I have also sent several mails regarding the same. no one is even bothered about the issue and its not been escalated. please look into this and resolve the issue as soon as possible. as it has already been 40 days I am experiencing this trouble and still no network on my SIM. I don't know why does it take so long and you people don't even care although all the documents are clear and all the formalities have been completed successfully. Details : My Mobile No.[protected] SIM No.[protected] U Alternate Mobile No.[protected] Was this information helpful? | |||||
Oct 9, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Sep 08, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 1 September 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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