Airtel — Regarding new broadband connection - CEF no : TBLR 7057614

Address:560103

I applied for Airedale Broadband on 10 Dec, 2015 (CEF no : TBLR 7057614), but its been week and I have not received any phone call/sms/notification about my connection. I am speaking to Sales Representative (Shiva [protected]), who doesn't even care to pick up the call. Any ways, I have lost all my trust on Airedale, and just hoping, if I can get my money back (Rs 1000/-). Menawhile, I would like to add that, whenever you make payment by cash, sales people doesn't provide any receipt/bill for the cash payment, in return they say that you should not apply for the connection if you need a bill for the payment.
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Dear Customer,

This is with reference to your post dated 18 December 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Hi,

I don't see anyone is looking into this.. I know there's feasibility of New Airtel Broadband connection in my apartment, as many of our neighbours have same too.. But still when I speak to customer care, they tell need to check on the feasibility & never comeback..

This is all just wasting our time & our patience which is of no use.

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