Airtel — regarding request cancel

Address:

Pune, Maharashtra, 412105

Hello sir,
I am ganesh i was request to p2p but it was cancelled why? I didn't any respond any call but your associate is fully metal all are rabiesh all are donkey his not capable to work ur telcome company plz tell me why r u cancelled my request.
She associate cancelled my request her name is shruti.
And my request i'd is 85150380.
An i was request date is 12/04/2018. An totally 1 month and 4 day