Airtel — Regarding shifting of broadband connection

Address:

Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh

I have requested my broadband shift to my new home on April 25th. Airtel processed my request for 8 days just to say "We can't shift". I have been calling them daily and they promised me that an airtel connection is available in that area and they will give the connection 100%. But now, they are telling me it is not possible. If that is easy the case, they should have informed me earlier itself, so that I might have arranged some other service provider. Me being a freelancer have lost my clients due to the absence of the internet and this has affected my earnings for this month.